Privacy Policy

For any queries about this Privacy Policy delivered by Coach House Arts Ltd please Contact us using the contact page on this Web site.

1. The Summary

1.1 Information you provide to our company is not provided or sold to any third parties.  Information you provide on the website is used only for the purpose of tracking & processing your instructions, replying to your enquiry.
1.2 Your information may be disclosed when we are legally required to by a British court order, to verify or enforce compliance with the policies governing our website and applicable laws, or to protect against misuse or unauthorized use of our website.

2. Controllers of Personal Information

Any personal information provided to or to be gathered is controlled primarily by our company at Coach House Arts Ltd and on our hosting facility.

3. Information Collected

3.1 We collect information via our website, registration pages, enquiry forms and e-mail provisions. We require clients to provide us with a name, organisation name, billing address and email address. Your telephone number and a secondary delivery name & address may also be provided. We also record the details of your instruction or enquiry but please note that your credit card details are not recorded or stored by us directly.
3.2 Cookies are used to store visitors' preferences and record past activity at a site in order to provide better service when visitors return to our site, such as indicating which pages/products you have visited; read more on our Cookie Policy page.

4. How Personal Information is Used

4.1 The information we collect allows us to process your enquiries, instructions and administer your account. It also provides us with your contact details, to be used for the exchange of project information and updates. 4.2 We may perform statistical analyses of visitor traffic, enquiries and instructions gathered via the website. This information is not disclosed to any third parties.

5. We do not Share Information

Coach House Arts Ltd does not sell, trade or rent your personal information to others. We do not provide aggregate statistics about our customers, sales, traffic patterns and related site information to third-party vendors.

6. How we Protect Information

6.1 As required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
6.2 Information is stored securely on our Hosting facility. Our servers are protected by a central firewall and back-up firewall which monitor activity and hostile attacks.

7. Your Consent

By using our web site and, or services, you consent to the collection and use of this information by Coach House Arts Ltd. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

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